The MB-230 exam, officially called Microsoft Dynamics 365 Customer Service Functional Consultant, is one of the most popular certifications for professionals in the customer relationship management (CRM) field. It validates your ability to configure and manage Dynamics 365 customer service applications that improve customer satisfaction and optimize support operations. Passing MB-230 proves...

In the ever-evolving IT industry, staying ahead means earning certifications that validate your skills and knowledge. For professionals focusing on customer engagement solutions, the Microsoft Dynamics 365 certification is among the most sought-after credentials. The MB-230 exam specifically measures your ability to implement and manage Dynamics 365 Customer Service. To succeed, many candidates...